Tracking order

Track Your Order

At GizmoAgora, we understand the importance of knowing your package's status. Here's how to track your order:

Order Tracking Process

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details.
  2. Shipping Notification: When your order ships, we'll send another email containing your tracking number and carrier information.
  3. Tracking Your Package: Use the provided tracking number to monitor your package's journey.
  4. Delivery: The carrier will attempt delivery based on their schedule and your location.

Tracking Tools

We recommend using these reliable third-party tracking services:

17Track

A comprehensive global package tracking platform that supports multiple carriers worldwide.

How to use:

  1. Visit 17Track website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package status

Frequently Asked Questions

How long does it take for tracking information to update?

Tracking information typically updates within 24-48 hours after shipment. Some carriers may take longer to scan and process packages.

What should I do if my tracking information isn't updating?

If your tracking hasn't updated for more than 3 business days, please contact us at [email protected] with your order number and we'll investigate.

My package shows as delivered but I haven't received it. What should I do?

First, check with neighbors or your building management. If still missing, contact us immediately at [email protected] and we'll assist you.

For any other questions about your order status, please email our support team at [email protected]. Include your order number for faster assistance.